shipping policy

Shipping Methods & Cutoff Times

We offer three shipping options:

  1. Standard will arrive within 2-5 business days (Monday-Saturday). Please note orders may take up to 48hrs to process if shipped with standard service.
  2. Expedited 2-Day is guaranteed to arrive on the 2nd business day, if the order is placed by 10am PST (Monday-Wednesday). Orders placed after 10am PST Wednesday will ship the following Monday.
  3. Expedited Overnight is guaranteed to arrive the next business day, if the order is placed by 10am PST (Monday-Thursday). Orders placed after 10am PST Thursday will ship the following Monday. Some large orders may require extra processing time. If your order requires extra time to fulfill, we will contact you via phone and/or email.

Please note: Sugarfina cannot be held liable for delivery delays caused by inclement weather. We currently only accept orders being sent to the U.S. on our U.S. website. If you’d like to ship an order to Canada please visit our Canadian website to place your order. If you would like to ship to an international address, please email hello@sugarfina.com and we can assist you.

At this time we can not deliver to APO/FPO addresses or PO Boxes.

Free shipping promotion cannot be combined with any other promotions or offers. Hawaii and Alaska are exempt from free shipping promotions.


Holidays

Our warehouse is closed during the below holidays. Orders will not be processed or shipped on these days.

  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas
  • New Year’s Eve
  • New Year’s Day

Shipping Costs

Shipping costs to one U.S. address are as follows:

order amountStandard ground2- day Expressovernight express
$.01-$10.00 $9.95 $16.95 $27.50
$10.01-$30.00 $9.95 $18.50 $29.50
$30.01-$50.00 $9.95 $21.50 $32.95
$50.01-$75.00 $9.95 $22.95 $34.95
$75.01-$100.00 $9.95 $28.50 $40.50
$100.01-$150.00 $14.95 $28.50 $40.50
$150.01-$250.00 $14.95 $36.50 $49.95
$250.01-$350.00 10%* $43.95 $58.50
$350.01-$500.00 10%* $55.95 $70.95
$500.01-$650.00 10%* $65.95 $80.95
$650.01-$800.00 10%* $78.95 $94.95
$800.01-$1,000.00 10%* $93.50 $111.95

*10% of order subtotal excluding tax for ground shipments over $250.00.

Please note these rates are for online customers only and do not apply to wholesale, custom, or corporate orders.

If you’re shipping to an international address, please call 1-855-SUGARFINA or email hello@sugarfina.com for an international shipping quote.